Exclusive
Support
Scarluxe, LLC offers exclusive support for past and current clients. When you've paired with Scarluxe, you're given ongoing access to me for your website needs. I have worked diligently to provide as many support options as possible. If by chance you don't see something here that describes your needs or answers your questions, reach out any time.
1. Ongoing Services
Ongoing services beyond a singular project require a separate contract agreement but are readily available to you. Payments are typically monthly and a flat rate will apply. Most commonly, I charge $300/month for continued support and availability to you. This may change depending on your website's individual needs.
2. URL Hosting
Scarluxe, LLC offers website hosting at an additional monthly fee of $20. This exclusive service takes maintenance issues out of your hands and allows me the ability to ensure your renewal is taken care of. It's one less thing for your to worry about!
3. Email and Text Support
Email and text support comes at no extra cost to you - ever. Feel free to reach out in any case where you believe there may be a need I can take care of for you. Additional fees may come when ongoing work is initiated.
4. Annual Updates
I'm happy to provide website updates for a flat fee of $300 as long as the total time is under 5 hours per year (can be used non-consecutively). Any time beyond 5 hours is an additional fee unless otherwise stated in your contract. To clarify further, please reach out to me with details about your specific need so I can help you the best of my ability.